Shipping & Delivery Policy

Shipping / Delivery Policy

Processing Time:
Orders are processed within [X business days] after payment is received.

Delivery Timeframes:

• Local Delivery: Estimated [3 to 5 working days]
• National Delivery: N/A as we deliver in South Africa only
• Delivery times may vary based on courier delays or high-volume periods.

Shipping Fees:
Shipping costs are calculated at checkout unless otherwise stated.

Order Tracking:
Once your order is shipped, you will receive a tracking number via email/SMS.

Undeliverable Packages:
If a parcel is returned due to an incorrect address or failure to collect, the customer may be responsible for additional delivery fees.

Damage or Issues:
If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours with photos so we can assist immediately.