{"id":2280,"date":"2024-09-10T16:29:39","date_gmt":"2024-09-10T14:29:39","guid":{"rendered":"https:\/\/iboyonlinestore.co.za\/?page_id=2280"},"modified":"2024-12-12T16:15:27","modified_gmt":"2024-12-12T14:15:27","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/sparkleonlinestore.co.za\/index.php\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2280\" class=\"elementor elementor-2280\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-847f9c6 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"847f9c6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-306241c\" data-id=\"306241c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-88fe407 elementor-widget elementor-widget-heading\" data-id=\"88fe407\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Policies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-105e21b elementor-widget elementor-widget-heading\" data-id=\"105e21b\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"tos\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms of Service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68f33ce elementor-widget elementor-widget-text-editor\" data-id=\"68f33ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Welcome to Sparkle Online Store. By accessing and using our website, you agree to the following terms and conditions:<\/p><ol><li><p><strong>Use of Site<\/strong>: You agree to use our website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the site.<\/p><\/li><li><p><strong>Product Information<\/strong>: We strive to provide accurate and current information about our products and services. However, we do not guarantee the accuracy or completeness of any information on our site.<\/p><\/li><li><p><strong>Limitation of Liability<\/strong>: To the fullest extent permitted by law, Berra Store shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or our services.<\/p><\/li><li><p><strong>Changes to Terms<\/strong>: We reserve the right to modify these terms at any time. Changes will be posted on this page and will be effective immediately upon posting.<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1fb109 elementor-widget elementor-widget-heading\" data-id=\"e1fb109\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"pp\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6638a1 elementor-widget elementor-widget-text-editor\" data-id=\"a6638a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information:<\/p><ol><li><p><strong>Information Collection<\/strong>: We collect personal information such as your name, phone number, and email address when you submit a form or make a purchase.<\/p><\/li><li><p><strong>Use of Information<\/strong>: Your information is used to process orders, respond to inquiries, and provide customer support. We do not sell or rent your personal information to third parties.<\/p><\/li><li><p><strong>Data Security<\/strong>: We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure.<\/p><\/li><li><p><strong>Cookies<\/strong>: Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.<\/p><\/li><li><p><strong>Your Rights<\/strong>: You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@sparkleonlinestore.co.za<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b53d44a elementor-widget elementor-widget-heading\" data-id=\"b53d44a\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"rrp\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return and Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f15164 elementor-widget elementor-widget-text-editor\" data-id=\"6f15164\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We want you to be satisfied with your purchase. Please review our return and refund policy:<\/p><ol><li><p><strong>Returns<\/strong>: You may return items within 30 days of receipt if they are in their original, unused condition. To initiate a return, please contact us at info@sparkleonlinestore.co.za.<\/p><\/li><li><p><strong>Refunds<\/strong>: Refunds will be processed to the original method of payment within 7-10 business days after we receive the returned item. Shipping costs are non-refundable.<\/p><\/li><li><p><strong>Exceptions<\/strong>: Some items, such as custom orders or electronics, may not be eligible for return or refund. Please check the product description or contact us for more details.<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22907b0 elementor-widget elementor-widget-heading\" data-id=\"22907b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Trade-In Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb55e3b elementor-widget elementor-widget-text-editor\" data-id=\"eb55e3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>No Cash Refunds<\/strong>: Trade-ins are only eligible for exchanges towards new devices or store credit. No cash refunds will be given under any circumstances.<\/li><li><strong>Exchange-Only Policy<\/strong>: Once you receive a valuation, you may use the trade-in value to reduce the cost of your new device. No cancellations or changes will be accepted after the trade-in is complete.<\/li><li><strong>No Cancellations After Finalization<\/strong>: Trade-ins cannot be canceled once completed. Please ensure that you are certain of your decision before proceeding.<\/li><li><strong>Uncollected Devices<\/strong>: If your trade-in or repaired device is not collected within 10 days of notification, it will be sold to cover incurred costs. You forfeit any claims to the device or its value after this period.<\/li><li><strong>No Guarantees on Screen Replacements<\/strong>: We do not guarantee the long-term performance of screen replacements. Issues resulting from screen replacements are not covered under warranty.<\/li><li><strong>Water-Damaged Devices<\/strong>: No guarantee is provided for water-damaged devices. While we will attempt to repair them, water damage can result in ongoing issues.<\/li><li><strong>Accessory Warranty<\/strong>: Accessories traded in, such as chargers, earphones, or cables, are not covered by any warranty. These items are traded on an &#8220;as is&#8221; basis.<\/li><li><strong>Trade-In Device Inspection<\/strong>: All devices will be inspected by our technicians. If undisclosed faults are found, the trade-in value will be adjusted accordingly.<\/li><li><strong>Devices Accepted for Trade-In<\/strong>: We accept iPhone models from iPhone 7 onwards. Devices older than iPhone 7 will not be eligible for trade-in.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5174130 elementor-widget elementor-widget-heading\" data-id=\"5174130\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"rp\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Repair Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77b2be5 elementor-widget elementor-widget-text-editor\" data-id=\"77b2be5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><p><strong>Nationwide Repairs<\/strong>: We offer repair services nationwide. Once you contact us, you may courier your device to our location for inspection and repair.<\/p><\/li><li><p><strong>Device Inspection<\/strong>: Upon receiving your device, our technicians will perform a detailed inspection and provide you with a quote for the repair costs. Approval is required before we proceed with any repairs.<\/p><\/li><li><p><strong>Repair Process<\/strong>: After you approve the repair estimate, we will begin repairs. Once the repairs are completed, we will ship your device back to your address.<\/p><\/li><li><p><strong>No Warranty on Water Damage or Screens<\/strong>: Repairs for water-damaged devices or screen replacements are not covered by warranties. Due to the complexity of water damage and the fragility of screen replacements, we cannot guarantee the long-term performance of these repairs.<\/p><\/li><li><p><strong>Repair Timeline<\/strong>: The repair timeline will be communicated once the device is inspected. Timelines may vary based on the complexity of the repair.<\/p><\/li><li><p><strong>No Responsibility for Uncollected Devices<\/strong>: If repaired devices are not collected within 10 days of completion, they may be sold to cover repair costs.<\/p><\/li><li><p><strong>No Apple Security System Removal<\/strong>: We do not offer services related to bypassing or removing Apple security systems such as iCloud locks.<\/p><\/li><li>\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e448f6 elementor-widget elementor-widget-heading\" data-id=\"8e448f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"> Warranty and Liability Policies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3a463b elementor-widget elementor-widget-text-editor\" data-id=\"e3a463b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><p><strong>Device Warranty<\/strong>: Devices purchased from us may come with a limited warranty. Please refer to the individual product description for warranty details.<\/p><\/li><li><p><strong>Repairs Warranty<\/strong>: While we strive to provide high-quality repairs, we do not guarantee repairs for water damage, screen replacements, or motherboard repairs. Other repairs may have limited warranties, depending on the specific service.<\/p><\/li><li><p><strong>Liability Limitation<\/strong>: We are not responsible for any loss or damage incurred during the trade-in or repair process due to incorrect information provided by the customer or unforeseen device issues. Our liability is limited to the value of the repair or trade-in service offered.<\/p><\/li><li>\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a75564d elementor-widget elementor-widget-heading\" data-id=\"a75564d\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"sp\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Collection Policies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abb5a6e elementor-widget elementor-widget-text-editor\" data-id=\"abb5a6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><p><strong>Device Warranty<\/strong>: Devices purchased from us may come with a limited warranty. Please refer to the individual product description for warranty details.<\/p><\/li><li><p><strong>Repairs Warranty<\/strong>: While we strive to provide high-quality repairs, we do not guarantee repairs for water damage, screen replacements, or motherboard repairs. Other repairs may have limited warranties, depending on the specific service.<\/p><\/li><li><p><strong>Liability Limitation<\/strong>: We are not responsible for any loss or damage incurred during the trade-in or repair process due to incorrect information provided by the customer or unforeseen device issues. Our liability is limited to the value of the repair or trade-in service offered.<\/p><\/li><li>\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6bd035 elementor-widget elementor-widget-heading\" data-id=\"e6bd035\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cookie Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e670674 elementor-widget elementor-widget-text-editor\" data-id=\"e670674\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><p><strong>What are Cookies?<\/strong><br \/>Cookies are small files that are downloaded to your device when you visit a website. They contain information that allows the website to recognize your device and retain certain information about your preferences or past interactions with the site. This helps improve your browsing experience by personalizing content, remembering your login details, and enabling certain website functionalities.<\/p><p><strong>How We Use Cookies<\/strong><br \/>We use cookies to enhance your experience when visiting our website. The cookies we use allow us to:<\/p><ol><li>Improve website functionality by ensuring it operates smoothly and provides you with necessary functions.<\/li><li>Enhance user experience by remembering your preferences, such as language settings or device preferences.<\/li><li>Collect analytical data to help us understand website traffic, user behavior, and performance.<\/li><li>Enable marketing and advertising by delivering relevant ads based on your browsing behavior.<\/li><\/ol><p><strong>Types of Cookies We Use<\/strong><\/p><ol><li><strong>Essential Cookies<\/strong>: Necessary for the website to function. These cannot be disabled and are usually set in response to actions you take, like logging in or filling out forms.<\/li><li><strong>Performance Cookies<\/strong>: Collect anonymous data on how visitors use the site, helping us identify areas for improvement.<\/li><li><strong>Functionality Cookies<\/strong>: Remember your preferences (e.g., language, region) to provide a more personalized experience.<\/li><li><strong>Targeting\/Advertising Cookies<\/strong>: Set by our advertising partners to show you relevant ads based on your interests.<\/li><\/ol><p><strong>Managing Cookies<\/strong><br \/>You can accept or decline cookies via your browser settings. Blocking cookies may affect website functionality, and some services might not work properly without them.<\/p><p><strong>Third-Party Cookies<\/strong><br \/>We work with third-party providers, such as Google Analytics, to collect information about how users interact with our site and to display relevant ads.<\/p><p><strong>Consent to Use Cookies<\/strong><br \/>By continuing to use our website, you consent to the use of cookies as described in this policy. You can change your preferences anytime through your browser settings.<\/p><p><strong>Changes to the Cookie Policy<\/strong><br \/>We may update this policy periodically. Any changes will be posted on this page. Continued use of the website after changes implies your acceptance.<\/p><p>For more information, contact us.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7da77e0 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"7da77e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/sparkleonlinestore.co.za\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Store<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and Policies Terms of Service Welcome to Sparkle Online Store. By accessing and using our website, you agree to the following terms and conditions: Use of Site: You agree to use our website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the site. Product Information: We strive to provide accurate and current information about our products and services. However, we do not guarantee the accuracy or completeness of any information on our site. Limitation of Liability: To the fullest extent permitted by law, Berra Store shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or our services. Changes to Terms: We reserve the right to modify these terms at any time. Changes will be posted on this page and will be effective immediately upon posting. Privacy Policy Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information: Information Collection: We collect personal information such as your name, phone number, and email address when you submit a form or make a purchase. Use of Information: Your information is used to process orders, respond to inquiries, and provide customer support. We do not sell or rent your personal information to third parties. Data Security: We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. Cookies: Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings. Your Rights: You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@sparkleonlinestore.co.za Return and Refund Policy We want you to be satisfied with your purchase. Please review our return and refund policy: Returns: You may return items within 30 days of receipt if they are in their original, unused condition. To initiate a return, please contact us at info@sparkleonlinestore.co.za. Refunds: Refunds will be processed to the original method of payment within 7-10 business days after we receive the returned item. Shipping costs are non-refundable. Exceptions: Some items, such as custom orders or electronics, may not be eligible for return or refund. Please check the product description or contact us for more details. Trade-In Policy No Cash Refunds: Trade-ins are only eligible for exchanges towards new devices or store credit. No cash refunds will be given under any circumstances. Exchange-Only Policy: Once you receive a valuation, you may use the trade-in value to reduce the cost of your new device. No cancellations or changes will be accepted after the trade-in is complete. No Cancellations After Finalization: Trade-ins cannot be canceled once completed. Please ensure that you are certain of your decision before proceeding. Uncollected Devices: If your trade-in or repaired device is not collected within 10 days of notification, it will be sold to cover incurred costs. You forfeit any claims to the device or its value after this period. No Guarantees on Screen Replacements: We do not guarantee the long-term performance of screen replacements. Issues resulting from screen replacements are not covered under warranty. Water-Damaged Devices: No guarantee is provided for water-damaged devices. While we will attempt to repair them, water damage can result in ongoing issues. Accessory Warranty: Accessories traded in, such as chargers, earphones, or cables, are not covered by any warranty. These items are traded on an &#8220;as is&#8221; basis. Trade-In Device Inspection: All devices will be inspected by our technicians. If undisclosed faults are found, the trade-in value will be adjusted accordingly. Devices Accepted for Trade-In: We accept iPhone models from iPhone 7 onwards. Devices older than iPhone 7 will not be eligible for trade-in. Repair Policy Nationwide Repairs: We offer repair services nationwide. Once you contact us, you may courier your device to our location for inspection and repair. Device Inspection: Upon receiving your device, our technicians will perform a detailed inspection and provide you with a quote for the repair costs. Approval is required before we proceed with any repairs. Repair Process: After you approve the repair estimate, we will begin repairs. Once the repairs are completed, we will ship your device back to your address. No Warranty on Water Damage or Screens: Repairs for water-damaged devices or screen replacements are not covered by warranties. Due to the complexity of water damage and the fragility of screen replacements, we cannot guarantee the long-term performance of these repairs. Repair Timeline: The repair timeline will be communicated once the device is inspected. Timelines may vary based on the complexity of the repair. No Responsibility for Uncollected Devices: If repaired devices are not collected within 10 days of completion, they may be sold to cover repair costs. No Apple Security System Removal: We do not offer services related to bypassing or removing Apple security systems such as iCloud locks. \u00a0 Warranty and Liability Policies Device Warranty: Devices purchased from us may come with a limited warranty. Please refer to the individual product description for warranty details. Repairs Warranty: While we strive to provide high-quality repairs, we do not guarantee repairs for water damage, screen replacements, or motherboard repairs. Other repairs may have limited warranties, depending on the specific service. Liability Limitation: We are not responsible for any loss or damage incurred during the trade-in or repair process due to incorrect information provided by the customer or unforeseen device issues. Our liability is limited to the value of the repair or trade-in service offered. \u00a0 Shipping &amp; Collection Policies Device Warranty: Devices purchased from us may come with a limited warranty. Please refer to the individual product description for warranty details. Repairs Warranty: While we strive to provide high-quality repairs, we do not guarantee repairs for water damage, screen replacements, or motherboard repairs. Other repairs may have limited warranties, depending on the specific service. Liability Limitation: We are not responsible for any loss or damage incurred during the trade-in or repair process due to<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2280","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions - Sparkle Online<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sparkleonlinestore.co.za\/index.php\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - Sparkle Online\" \/>\n<meta property=\"og:description\" content=\"Terms and Policies Terms of Service Welcome to Sparkle Online Store. By accessing and using our website, you agree to the following terms and conditions: Use of Site: You agree to use our website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the site. Product Information: We strive to provide accurate and current information about our products and services. However, we do not guarantee the accuracy or completeness of any information on our site. Limitation of Liability: To the fullest extent permitted by law, Berra Store shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or our services. Changes to Terms: We reserve the right to modify these terms at any time. Changes will be posted on this page and will be effective immediately upon posting. Privacy Policy Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information: Information Collection: We collect personal information such as your name, phone number, and email address when you submit a form or make a purchase. Use of Information: Your information is used to process orders, respond to inquiries, and provide customer support. We do not sell or rent your personal information to third parties. Data Security: We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. Cookies: Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings. Your Rights: You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@sparkleonlinestore.co.za Return and Refund Policy We want you to be satisfied with your purchase. Please review our return and refund policy: Returns: You may return items within 30 days of receipt if they are in their original, unused condition. To initiate a return, please contact us at info@sparkleonlinestore.co.za. Refunds: Refunds will be processed to the original method of payment within 7-10 business days after we receive the returned item. Shipping costs are non-refundable. Exceptions: Some items, such as custom orders or electronics, may not be eligible for return or refund. Please check the product description or contact us for more details. Trade-In Policy No Cash Refunds: Trade-ins are only eligible for exchanges towards new devices or store credit. No cash refunds will be given under any circumstances. Exchange-Only Policy: Once you receive a valuation, you may use the trade-in value to reduce the cost of your new device. No cancellations or changes will be accepted after the trade-in is complete. No Cancellations After Finalization: Trade-ins cannot be canceled once completed. Please ensure that you are certain of your decision before proceeding. Uncollected Devices: If your trade-in or repaired device is not collected within 10 days of notification, it will be sold to cover incurred costs. You forfeit any claims to the device or its value after this period. No Guarantees on Screen Replacements: We do not guarantee the long-term performance of screen replacements. Issues resulting from screen replacements are not covered under warranty. Water-Damaged Devices: No guarantee is provided for water-damaged devices. While we will attempt to repair them, water damage can result in ongoing issues. Accessory Warranty: Accessories traded in, such as chargers, earphones, or cables, are not covered by any warranty. These items are traded on an &#8220;as is&#8221; basis. Trade-In Device Inspection: All devices will be inspected by our technicians. If undisclosed faults are found, the trade-in value will be adjusted accordingly. Devices Accepted for Trade-In: We accept iPhone models from iPhone 7 onwards. Devices older than iPhone 7 will not be eligible for trade-in. Repair Policy Nationwide Repairs: We offer repair services nationwide. Once you contact us, you may courier your device to our location for inspection and repair. Device Inspection: Upon receiving your device, our technicians will perform a detailed inspection and provide you with a quote for the repair costs. Approval is required before we proceed with any repairs. Repair Process: After you approve the repair estimate, we will begin repairs. Once the repairs are completed, we will ship your device back to your address. No Warranty on Water Damage or Screens: Repairs for water-damaged devices or screen replacements are not covered by warranties. Due to the complexity of water damage and the fragility of screen replacements, we cannot guarantee the long-term performance of these repairs. Repair Timeline: The repair timeline will be communicated once the device is inspected. Timelines may vary based on the complexity of the repair. No Responsibility for Uncollected Devices: If repaired devices are not collected within 10 days of completion, they may be sold to cover repair costs. No Apple Security System Removal: We do not offer services related to bypassing or removing Apple security systems such as iCloud locks. \u00a0 Warranty and Liability Policies Device Warranty: Devices purchased from us may come with a limited warranty. Please refer to the individual product description for warranty details. Repairs Warranty: While we strive to provide high-quality repairs, we do not guarantee repairs for water damage, screen replacements, or motherboard repairs. Other repairs may have limited warranties, depending on the specific service. Liability Limitation: We are not responsible for any loss or damage incurred during the trade-in or repair process due to incorrect information provided by the customer or unforeseen device issues. Our liability is limited to the value of the repair or trade-in service offered. \u00a0 Shipping &amp; Collection Policies Device Warranty: Devices purchased from us may come with a limited warranty. Please refer to the individual product description for warranty details. Repairs Warranty: While we strive to provide high-quality repairs, we do not guarantee repairs for water damage, screen replacements, or motherboard repairs. Other repairs may have limited warranties, depending on the specific service. Liability Limitation: We are not responsible for any loss or damage incurred during the trade-in or repair process due to\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sparkleonlinestore.co.za\/index.php\/terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Sparkle Online\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-12T14:15:27+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sparkleonlinestore.co.za\/index.php\/terms-and-conditions\/\",\"url\":\"https:\/\/sparkleonlinestore.co.za\/index.php\/terms-and-conditions\/\",\"name\":\"Terms and Conditions - Sparkle Online\",\"isPartOf\":{\"@id\":\"https:\/\/sparkleonlinestore.co.za\/#website\"},\"datePublished\":\"2024-09-10T14:29:39+00:00\",\"dateModified\":\"2024-12-12T14:15:27+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/sparkleonlinestore.co.za\/index.php\/terms-and-conditions\/#breadcrumb\"},\"inLanguage\":\"en-ZA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sparkleonlinestore.co.za\/index.php\/terms-and-conditions\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sparkleonlinestore.co.za\/index.php\/terms-and-conditions\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/sparkleonlinestore.co.za\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms and Conditions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sparkleonlinestore.co.za\/#website\",\"url\":\"https:\/\/sparkleonlinestore.co.za\/\",\"name\":\"Sparkle Online\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/sparkleonlinestore.co.za\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-ZA\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Terms and Conditions - Sparkle Online","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sparkleonlinestore.co.za\/index.php\/terms-and-conditions\/","og_locale":"en_US","og_type":"article","og_title":"Terms and Conditions - Sparkle Online","og_description":"Terms and Policies Terms of Service Welcome to Sparkle Online Store. By accessing and using our website, you agree to the following terms and conditions: Use of Site: You agree to use our website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the site. Product Information: We strive to provide accurate and current information about our products and services. However, we do not guarantee the accuracy or completeness of any information on our site. Limitation of Liability: To the fullest extent permitted by law, Berra Store shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or our services. Changes to Terms: We reserve the right to modify these terms at any time. Changes will be posted on this page and will be effective immediately upon posting. Privacy Policy Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information: Information Collection: We collect personal information such as your name, phone number, and email address when you submit a form or make a purchase. Use of Information: Your information is used to process orders, respond to inquiries, and provide customer support. We do not sell or rent your personal information to third parties. Data Security: We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. Cookies: Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings. Your Rights: You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@sparkleonlinestore.co.za Return and Refund Policy We want you to be satisfied with your purchase. Please review our return and refund policy: Returns: You may return items within 30 days of receipt if they are in their original, unused condition. To initiate a return, please contact us at info@sparkleonlinestore.co.za. Refunds: Refunds will be processed to the original method of payment within 7-10 business days after we receive the returned item. Shipping costs are non-refundable. Exceptions: Some items, such as custom orders or electronics, may not be eligible for return or refund. Please check the product description or contact us for more details. Trade-In Policy No Cash Refunds: Trade-ins are only eligible for exchanges towards new devices or store credit. No cash refunds will be given under any circumstances. Exchange-Only Policy: Once you receive a valuation, you may use the trade-in value to reduce the cost of your new device. No cancellations or changes will be accepted after the trade-in is complete. No Cancellations After Finalization: Trade-ins cannot be canceled once completed. Please ensure that you are certain of your decision before proceeding. Uncollected Devices: If your trade-in or repaired device is not collected within 10 days of notification, it will be sold to cover incurred costs. You forfeit any claims to the device or its value after this period. No Guarantees on Screen Replacements: We do not guarantee the long-term performance of screen replacements. Issues resulting from screen replacements are not covered under warranty. Water-Damaged Devices: No guarantee is provided for water-damaged devices. While we will attempt to repair them, water damage can result in ongoing issues. Accessory Warranty: Accessories traded in, such as chargers, earphones, or cables, are not covered by any warranty. These items are traded on an &#8220;as is&#8221; basis. Trade-In Device Inspection: All devices will be inspected by our technicians. If undisclosed faults are found, the trade-in value will be adjusted accordingly. Devices Accepted for Trade-In: We accept iPhone models from iPhone 7 onwards. Devices older than iPhone 7 will not be eligible for trade-in. Repair Policy Nationwide Repairs: We offer repair services nationwide. Once you contact us, you may courier your device to our location for inspection and repair. Device Inspection: Upon receiving your device, our technicians will perform a detailed inspection and provide you with a quote for the repair costs. Approval is required before we proceed with any repairs. Repair Process: After you approve the repair estimate, we will begin repairs. Once the repairs are completed, we will ship your device back to your address. No Warranty on Water Damage or Screens: Repairs for water-damaged devices or screen replacements are not covered by warranties. Due to the complexity of water damage and the fragility of screen replacements, we cannot guarantee the long-term performance of these repairs. Repair Timeline: The repair timeline will be communicated once the device is inspected. Timelines may vary based on the complexity of the repair. No Responsibility for Uncollected Devices: If repaired devices are not collected within 10 days of completion, they may be sold to cover repair costs. No Apple Security System Removal: We do not offer services related to bypassing or removing Apple security systems such as iCloud locks. \u00a0 Warranty and Liability Policies Device Warranty: Devices purchased from us may come with a limited warranty. Please refer to the individual product description for warranty details. Repairs Warranty: While we strive to provide high-quality repairs, we do not guarantee repairs for water damage, screen replacements, or motherboard repairs. Other repairs may have limited warranties, depending on the specific service. Liability Limitation: We are not responsible for any loss or damage incurred during the trade-in or repair process due to incorrect information provided by the customer or unforeseen device issues. Our liability is limited to the value of the repair or trade-in service offered. \u00a0 Shipping &amp; Collection Policies Device Warranty: Devices purchased from us may come with a limited warranty. Please refer to the individual product description for warranty details. Repairs Warranty: While we strive to provide high-quality repairs, we do not guarantee repairs for water damage, screen replacements, or motherboard repairs. Other repairs may have limited warranties, depending on the specific service. Liability Limitation: We are not responsible for any loss or damage incurred during the trade-in or repair process due to","og_url":"https:\/\/sparkleonlinestore.co.za\/index.php\/terms-and-conditions\/","og_site_name":"Sparkle Online","article_modified_time":"2024-12-12T14:15:27+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sparkleonlinestore.co.za\/index.php\/terms-and-conditions\/","url":"https:\/\/sparkleonlinestore.co.za\/index.php\/terms-and-conditions\/","name":"Terms and Conditions - Sparkle Online","isPartOf":{"@id":"https:\/\/sparkleonlinestore.co.za\/#website"},"datePublished":"2024-09-10T14:29:39+00:00","dateModified":"2024-12-12T14:15:27+00:00","breadcrumb":{"@id":"https:\/\/sparkleonlinestore.co.za\/index.php\/terms-and-conditions\/#breadcrumb"},"inLanguage":"en-ZA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sparkleonlinestore.co.za\/index.php\/terms-and-conditions\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/sparkleonlinestore.co.za\/index.php\/terms-and-conditions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sparkleonlinestore.co.za\/"},{"@type":"ListItem","position":2,"name":"Terms and Conditions"}]},{"@type":"WebSite","@id":"https:\/\/sparkleonlinestore.co.za\/#website","url":"https:\/\/sparkleonlinestore.co.za\/","name":"Sparkle Online","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sparkleonlinestore.co.za\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-ZA"}]}},"acf":[],"_links":{"self":[{"href":"https:\/\/sparkleonlinestore.co.za\/index.php\/wp-json\/wp\/v2\/pages\/2280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sparkleonlinestore.co.za\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sparkleonlinestore.co.za\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sparkleonlinestore.co.za\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sparkleonlinestore.co.za\/index.php\/wp-json\/wp\/v2\/comments?post=2280"}],"version-history":[{"count":0,"href":"https:\/\/sparkleonlinestore.co.za\/index.php\/wp-json\/wp\/v2\/pages\/2280\/revisions"}],"wp:attachment":[{"href":"https:\/\/sparkleonlinestore.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=2280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}